Netflix CEO Reed Hastings claims that Comcast’s own Xfinity app on XBox did not count against his Comcast’s internet cap. That’s a doozy considering that there are a variety of apps on XBox that can stream globs of video all day. In a status update to his personal Facebook account he accuses Comcast for violating net neutrality principals by favoring its own Web video service over other services like HBO, Hulu and, of course, his very own Netflix.
Hastings details the following text on his Facebook account:
Comcast no longer following net neutrality principles.
Comcast should apply caps equally, or not at all. I spent the weekend enjoying four good internet video apps on my Xbox: Netflix, HBO GO, Xfinity, and Hulu. When I watch video on my Xbox from three of these four apps, it counts against my Comcast internet cap. When I watch through Comcast’s Xfinity app, however, it does not count against my Comcast internet cap.
For example, if I watch last night’s SNL episode on my Xbox through the Hulu app, it eats up about one gigabyte of my cap, but if I watch that same episode through the Xfinity Xbox app, it doesn’t use up my cap at all.
The same device, the same IP address, the same wifi, the same internet connection, but totally different cap treatment.
In what way is this neutral?
If there are any merit to his claims, the question now is, how is he measuring this? Is he actually going into his Comcast account and actually seeing bandwidth being chewed up by other apps while the Xfinity app gets the exception? LTG will update the story as we look into the claim and follow up with Netflix PR to see if Hastings can expand on his comments. Stay tuned.